1.305.423.4131 1.876.539.6234

Shipping

We can ship to virtually any address in the world. We will estimate shipping and delivery dates for you based on the weight of your items and the shipping options you choose. Items we sell are weight-based.To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Shipping costs are calculated based on FOB charges from our worldwide distribution hub in Hong Kong.

Order Tracking 

Tracking numbers are provided for all orders. For an up-to-date status of your order, you can enter the tracking number that we have provided in your account through our Courier’s Website.

Delivery Times

Please allow 1-2 days for order processing.

Shipping Zones                                 Estimated Delivery Time

          USA                                  Estimated Up To 7 Business Days

 

                                               Canada                             Estimated Up To 10 Business Days

 

                                               Europe                              Estimated Up To 14 Business Days

 

                                               Australia                            Estimated Up To 14 Business Days

 

                                               Mexico                               Estimated Up To 14 Business Days 

 

                                              Jamaica                              Estimated up To 7 Business Days

 

                                             Caribbean                            Estimated Up to 10 Business Days

 

International Orders:

Import Taxes & Duites 

Please take note that import taxes, duties and related customs fees may be charged once the package arrives at the destination country. Payment for these fees is the responsibility of the purchaser and will not be covered by Accutrak. Please check with your local customs. 

RETURNS 

We want you to be 100% satisfied with your purchase from Accutrak and have a good experience. If for some reason there is an issue with your shipment, please contact us right away, and our Customer Service Representative will try to resolve your issue as fast as possible.

*Packages sent without first contacting us will not be accepted. 

Returns Policy

You may return all new, unopened, undamaged items within 30 days of delivery for a full refund. Please note that for any returns, the customer is responsible for all shipping fees.

•  Item must not be damaged unless it arrived with a defect. If that is the case we must be notified within 7-days of receiving your purchase.

• Evaluation can take up to 7 days from receipt.

If you need to return an item, simply login to your account, follow the instructions listed. We'll notify you via e-mail of your refund once we've received and processed the returned item.

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